Your card was declined
Your bank turned down the payment of £144.00 on the Visa card ending 0002. You have not been charged.
Your payment did not go through
Your time, 10:30 on Wed 18 Nov, is still held for you for a few more minutes. Try the card again or use another one.
What usually causes this
- A typing slip in the card number, expiry date or security code.
- Your bank asked you to approve the payment in its app, and the request timed out.
- The card has a spending limit, or is not set up for online payments.
Still stuck? Call the clinic on 020 7946 0101 and we will help.
Stripe's test card 4000 0000 0000 0002 is always declined; this is where the parent lands when that happens.