Every e-mail and text the platform sends
All 15 messages, shown with the mock booking where there is one: Hannah Morris, a 4D Bonding Scan and a Heartbeat bear, Wed 18 Nov 2026 at 10:30 at London Bridge, reference BSC-2026-00412. Every parent and staff e-mail comes from bookings@babyscan.clinic; the franchise enquiry receipt comes from franchise@babyscan.clinic. Parents manage a booking from the signed link in the e-mail and text, here https://babyscan.clinic/manage/k7Qp2x. E-mail goes out through Resend; texts go through Twilio with the sender name "babyscan", which cannot take replies. The wording is edited in Admin, message templates.
Previews only: nothing is sent from the prototype. Links in the previews open the matching prototype page.
Booking confirmation
1 of 15, e-mail and text To the parent, the moment Stripe confirms the payment (booked online at 09:38, paid at 09:41). The e-mail carries the calendar file; the receipt goes at the same minute.
Hi Hannah,
Your scan is booked and paid. We cannot wait to meet your little one.
- Reference
- BSC-2026-00412
- Scan
- 4D Bonding Scan, about 30 minutes in the room, allow 45 minutes in total
- Add-on
- Heartbeat bear
- When
- Wed 18 Nov 2026, 10:30 to 11:00
- Where
- Babyscan Clinic London Bridge, Unit 4, 21 St Thomas Street, London SE1 9SG
- Guests
- You and 2 guests
- Paid
- £144 by Visa ending 4242
Your manage link: https://babyscan.clinic/manage/k7Qp2x
Before you come
- Bring your maternity notes if you have them.
- Up to 4 guests can join you; children are welcome.
- Have a glass of water about an hour before, and arrive 10 minutes early.
Free reschedule up to 24 hours before your scan. Full refund if you cancel more than 48 hours before, no refund inside 48 hours. If the clinic cancels, for any reason, you always get a full refund.
Babyscan Clinic London Bridge, 020 7946 0101, londonbridge@babyscan.clinic. A company name here, registered in England. You get this e-mail because you booked a scan.
Attached: BSC-2026-00412.ics
Tue 10 Nov, 09:41
babyscan.clinic: you're booked. 4D Bonding Scan, Wed 18 Nov at 10:30, London Bridge. Ref BSC-2026-00412. Manage: https://babyscan.clinic/manage/k7Qp2x
This sender does not take replies.
Reminder, 24 hours before
2 of 15, e-mail and text To the parent, 24 hours before the scan, sent by the scheduled job. Online changes close at the same moment.
Hi Hannah,
A reminder that your 4D Bonding Scan is tomorrow. Amelia, Priya and the team are looking forward to seeing you.
- When
- Wed 18 Nov 2026, 10:30 to 11:00. Please arrive by 10:20.
- Where
- Babyscan Clinic London Bridge, Unit 4, 21 St Thomas Street, London SE1 9SG
- Reference
- BSC-2026-00412
Getting here
Leave London Bridge station by the St Thomas Street exit, turn left, and we are on the right after the Shard. No parking on site; Q-Park London Bridge is a 4 minute walk.
Your manage link: https://babyscan.clinic/manage/k7Qp2x
Online changes have now closed. Running late or cannot make it? Call us on 020 7946 0101.
Babyscan Clinic London Bridge, 020 7946 0101, londonbridge@babyscan.clinic. A company name here, registered in England. You get this e-mail because you booked a scan.
Tue 17 Nov, 10:30
babyscan.clinic: reminder, your scan is tomorrow, Wed 18 Nov at 10:30, Unit 4, 21 St Thomas Street SE1 9SG. Arrive 10 min early. Call 020 7946 0101
This sender does not take replies.
Rescheduled
3 of 15, e-mail and text To the parent, when they move the booking on the manage page or the clinic moves it for them. Shown here as if Hannah moved to Thu 19 Nov at 11:00.
Hi Hannah,
Your scan has moved. Here is your new time.
- New time
- Thu 19 Nov 2026, 11:00 to 11:30
- Was
Wed 18 Nov 2026, 10:30- Where
- Babyscan Clinic London Bridge, Unit 4, 21 St Thomas Street, London SE1 9SG
- Reference
- BSC-2026-00412
- Paid
- £144, moved with the booking
Your manage link: https://babyscan.clinic/manage/k7Qp2x
The limits now count from your new time. Free reschedule up to 24 hours before your scan. Full refund if you cancel more than 48 hours before, no refund inside 48 hours. If the clinic cancels, for any reason, you always get a full refund.
Babyscan Clinic London Bridge, 020 7946 0101, londonbridge@babyscan.clinic. A company name here, registered in England. You get this e-mail because you booked a scan.
Attached: BSC-2026-00412.ics, with the new time
Tue 10 Nov, 10:20
babyscan.clinic: your scan has moved to Thu 19 Nov at 11:00, London Bridge SE1 9SG. Ref BSC-2026-00412. Manage: https://babyscan.clinic/manage/k7Qp2x
This sender does not take replies.
Cancelled with refund
4 of 15, e-mail and text To the parent, when the booking is cancelled; here Hannah cancelled on Tue 10 Nov at 10:07, 8 days before, so the refund is in full. Inside 48 hours the refund line reads £0. When the clinic cancels, for any reason, the refund is always in full.
Hi Hannah,
Your 4D Bonding Scan on Wed 18 Nov 2026 at 10:30 is cancelled.
- Refund
- £144.00, in full
- To
- Visa ending 4242
- Why in full
- You cancelled more than 48 hours before your scan.
- Arrives
- In 5 to 10 working days
We are sorry we will not see you this time. If you would like to book again, we would love to see you.
Babyscan Clinic London Bridge, 020 7946 0101, londonbridge@babyscan.clinic. A company name here, registered in England. You get this e-mail because you booked a scan.
Tue 10 Nov, 10:07
babyscan.clinic: booking BSC-2026-00412 on Wed 18 Nov is cancelled. £144.00 is on its way back to the card ending 4242 in 5 to 10 working days.
This sender does not take replies.
Payment receipt
5 of 15, e-mail To the parent, after every payment: online at booking, and on the card reader in clinic. Sent with the confirmation, at 09:41.
Receipt from babyscan.clinic
£144.00
Paid Tue 10 Nov 2026, 09:41
- Receipt
- 2041-6612
- Paid with
- Visa ending 4242, online by Stripe Checkout
- Booking
- BSC-2026-00412
- 4D Bonding Scan£119.00
- Heartbeat bear£25.00
- Amount paid£144.00
Prices include VAT where it applies. The payment shows on your statement as BABYSCAN CLINIC. Questions? Call the clinic on 020 7946 0101.
A company name here, registered in England. Payments are taken securely by Stripe.
Sign-in link
6 of 15, e-mail To clinic staff and admins when they ask for a link on the login page. No passwords; admins then also enter the code from their authenticator app.
Hi Amelia,
Tap the button to sign in to the clinic app for London Bridge. The link works once and expires in 15 minutes.
Asked for from Safari on an iPhone in London at 08:40. If that was not you, ignore this e-mail: nobody can sign in without the link.
babyscan.clinic clinic app. You get this e-mail because someone asked for a sign-in link for amelia@babyscan.clinic.
Statement ready
7 of 15, e-mail To the clinic manager on the 1st of each month. Statements are paid by the 7th.
Hi Amelia,
The October 2026 statement for Babyscan Clinic London Bridge is ready in the clinic app: every paid booking, refunds, card fees and the royalty example split.
- Statement
- October 2026, issued Sun 1 Nov 2026
- Payout
- Paid by Sat 7 Nov 2026, by bank transfer
Statements are issued on the 1st of each month and paid by the 7th.
babyscan.clinic clinic app. A company name here, registered in England.
Franchise enquiry receipt
8 of 15, e-mail To the person who sent the form on the franchise page. The enquiry itself lands in Admin, Enquiries.
Hi Sarah,
Thank you for your enquiry about a babyscan.clinic franchise in Greenwich. Ravi from the franchise team will call you within 2 working days.
What happens next
- A 30 minute call about you, the area and the numbers.
- A visit to our own clinic at London Bridge to see a working day.
- The franchise pack and a map of your territory.
You get this e-mail because you sent an enquiry from the franchise page. We keep your details only to follow up on it.
Waiting list, joined
9 of 15, e-mail To a parent who joins the waiting list on an opening-soon clinic page (Richmond).
Hi Rosie,
Thanks for joining the waiting list for Babyscan Clinic Richmond, 3 Kew Road, Richmond TW9 1EA. We plan to open on Tue 1 Dec 2026.
We will e-mail you the moment bookings open, before we tell anyone else.
You get this e-mail because you joined the Richmond waiting list.
Waiting list, bookings open
10 of 15, e-mail To everyone on the Richmond waiting list, on opening day.
Hi Rosie,
Good news: Babyscan Clinic Richmond is now taking bookings, and you are among the first to know.
- Address
- 3 Kew Road, Richmond TW9 1EA
- Open
- Tue to Sat, 09:00 to 17:00
- Phone
- 020 7946 0404
You get this e-mail because you joined the Richmond waiting list. This is the last one we send about it.
New booking, to the clinic
11 of 15, e-mail To the clinic's address, the moment a parent books and pays online.
A new booking for London Bridge, paid online.
- Reference
- BSC-2026-00412
- Parent
- Hannah Morris, 07700 900412
- Scan
- 4D Bonding Scan with a Heartbeat bear
- When
- Wed 18 Nov 2026, 10:30 to 11:00, Room 2
- Guests
- 2
- Due date
- Wed 3 Feb 2027, 29 weeks on the day
- Paid
- £144 online, Visa ending 4242, Tue 10 Nov 2026 at 09:41
babyscan.clinic clinic app. Sent to the clinic's address for every new booking.
Day summary, 07:00
12 of 15, e-mail To the clinic at 07:00 on every open day: the day ahead in one e-mail.
Good morning,
Here is your day at Babyscan Clinic London Bridge, Tue 10 Nov 2026.
- Scans today
- 7, the first at 09:00
- To collect
- 1 unpaid balance, £15 (Chloe Bennett, 11:00)
- Closures
- None today
babyscan.clinic clinic app. Sent at 07:00 on every day the clinic is open.
Team invitation
13 of 15, e-mail To a new team member, when an admin or a clinic manager invites them. Isabel was invited by Ravi on Mon 9 Nov at 11:05.
Hi Isabel,
Ravi has invited you to the babyscan.clinic clinic app as clinic manager for Babyscan Clinic Richmond.
There is no password: accept the invitation and we send you a sign-in link each time you sign in.
babyscan.clinic clinic app. This invitation is for isabel@babyscan.clinic only.
Payout sent
14 of 15, e-mail To the clinic manager when the payout leaves the bank, by the 7th of the month. October was paid on Thu 5 Nov 2026.
Hi Amelia,
We have sent the October 2026 payout for London Bridge.
- Payout
- £10,650.82
- Sent
- Thu 5 Nov 2026, by bank transfer
- To
- Account ending 4417
babyscan.clinic clinic app. A company name here, registered in England.
Clinic suspended
15 of 15, e-mail To the clinic manager when an admin suspends a clinic. Croydon was suspended on Fri 6 Nov 2026 at 16:40.
Hi Nathan,
Babyscan Clinic Croydon is suspended from Fri 6 Nov 2026.
- Reason
- Compliance review in progress
- Parents
- Cannot find or book the clinic. Existing bookings stay.
- Payout
- Your October payout of £2,303.19 is held until the clinic is reactivated
Questions? Write to admin@babyscan.clinic.
babyscan.clinic clinic app. A company name here, registered in England.